Privacy Policy

1. Personal Information

We collect the following personal information to facilitate loan transactions:

• Full Name: To identify you and personalize our service
• Email Address: For account communication and important updates
• Phone Number: For SMS notifications and payment processing
• Identification Number: To verify your identity for loan processing

2. Payment Information

For loan repayments, we collect:

• M-Pesa Phone Number: For mobile money transactions
• Bank Account Details: Bank name and account number for bank transfers

3. Usage Data

We automatically collect information about how you use our service, including:

• Pages visited and features used
• Device information and browser type
• IP address and location data
• Loan application and payment history

1. Payment Information Encryption

All payment information is encrypted using industry-standard AES-256-GCM encryption before being stored in our database. This ensures that even if our systems are compromised, your payment details remain secure and unreadable.

2. Data Storage

Your data is stored on secure, encrypted servers with access restricted to authorized personnel only. We use secure connections (HTTPS) for all data transmission.

3. Access Controls

Only authorized employees and systems can access your personal information, and only when necessary to provide our services or comply with legal requirements.

1. Loan Processing

We use your personal information to:

• Verify your identity for loan eligibility
• Process loan applications and approvals
• Facilitate loan disbursements and repayments
• Send important notifications about your loans

2. Communication

We use your contact information to:

• Send SMS notifications about loan status
• Provide customer support services

1. Access Your Data

You have the right to access the personal information we hold about you. You can view and update your information through your account settings.

2. Data Correction

You can update your personal information such as phone number at any time through the settings page. Contact us if you need assistance with data corrections.

3. Data Deletion

You can request deletion of your account and associated data, subject to:

• Completion of any outstanding loan obligations
• Legal and regulatory requirements
• Legitimate business needs

4. Communication Preferences

You can opt out of non-essential communications, though we will still send important loan-related notifications as required.